Supported and Customized Employment: Side by Side Referral Decision Guide

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For vocational rehabilitation agencies offering both supported and customized employment approaches to pursuing employment for people with disabilities, there may be some questions about which approach is best based on an individual’s circumstances.

This new Supported and Customized Employment Side by Side Referral Decision Guide can help in determining how to choose between these two approaches. In this guide, you will find:

  • Definitions for supported and customized employment
  • Descriptions of who it was designed for and defining features of each approach
  • Steps to determine who may benefit from supported or customized employment
  • A chart outlining how the employment planning process works within each service
  • Key differences in job development for SE and CE
  • A referral decision-making flow chart

This guide was created by a partnership between the VRTAC-QE; Virginia Commonwealth University (VCU), and Griffin-Hammis Associates, and Utah State University (USU).

The contents of this document were developed with support from the Vocational Rehabilitation Technical Assistance Center for Quality Employment funded by the U.S. Department of Education, Rehabilitation Services Administration (CFDA H264-K200003) and the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR grant number #90DP0085). NIDILRR is a Center within the Administration for Community Living (ACL), Department of Health and Human Services (HHS).